We Compliment Your Valuable Resources
Our main goal for any service that we provide is to compliment your valuable human resources and various processes including marketing, sales and customer service processes.
At the front end of any sales cycle is the all important initial contact with the Decision Maker. Every contact with the potential customers are treated as a golden opportunity; an opportunity to reinforce your company’s reputation as a preeminent leader in its field. At the back end of the sales cycle is retention, keeping those hard earned and valuable clients.
Our Agents can be setup on the same CRM you are using:
Every company has their own sales processes, philosophies and methods. In any campaign or service that we deliver, that fact is kept top of mind. We focus on our clients processes and replicate them in order to truly become an extension of their team. Further more, being a Customer Relationship Management (CRM) company, we will in most cases deliver any Service in the same CRM /Contact Management System (ie. ACT!, GoldMine, SageCRM, Salesforce.com, Infusionsoft, MSCRM & etc.) that the you are using. Updates & scheduled activities are entered directly into the CRM system eliminating the need to email information, replicate and / or double enter information.
With Serex’s many years of experience in Sales, Marketing and CRM, we are well-equipped to individually craft each program in order to pave the way for our clients to ultimately “make the sale” and then very importantly, keep the customer.
In recent years we have added to the our Call Centre offerings, please find a complete list of links below:
- Appointment Setting
- Client Retention
- List Validation
- List Creation
- Company Research
- Answering Services
- CRM Assistant
- Virtual Assistants
- Social Media Monitoring
- Telemarketing
- Inbound Customer Service